EASTCODE TRADE PTE. LTD.

This Privacy Policy explains how linkmallpte collects, uses, stores, and protects customer information when you visit our website or place an order.

Who We Are

This website is operated by EASTCODE TRADE PTE. LTD. under the store name gracelunaonline.

Company: EASTCODE TRADE PTE. LTD.

Mail: PENGSIYU0725@outlook.com

Address: Phone:98401754
Address:3 COLEMAN STREET, #03-24, PENINSULA SHOPPING COMPLEX

Information We Collect

We may collect the following information when you browse our website, create an account, contact us, or place an order:

• Name
• Email address
• Phone number
• Billing and shipping address
• Order details
• Payment confirmation information
• Customer service messages
• IP address, browser type, and device information
• Website usage data and cookies

How We Use Your Information

We use customer information to:

• Process and fulfill orders
• Confirm payment and prevent fraud
• Ship products and provide tracking updates
• Respond to customer service requests
• Process returns, refunds, and exchanges
• Improve our website and shopping experience
• Comply with legal, tax, accounting, and security obligations
• Send marketing emails if you choose to subscribe

Payment Information

Payments are processed by secure third-party payment processors. We do not store your full credit card number or complete payment details on our website.

Cookies

Our website may use cookies and similar technologies to remember your cart, improve website functionality, analyze traffic, support checkout, and improve marketing performance.

You can disable cookies in your browser settings, but some website features may not work properly.

Sharing Your Information

We may share necessary information with trusted service providers, including payment processors, shipping carriers, order fulfillment partners, hosting providers, analytics providers, fraud prevention tools, and legal authorities when required.

We do not sell your personal information.

Data Security

We use reasonable security measures to protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the right to request access, correction, deletion, or limitation of your personal information.

To make a privacy request, contact us at PENGSIYU0725@outlook.com.

Contact Us

Company: EASTCODE TRADE PTE. LTD.

Mail: PENGSIYU0725@outlook.com

Phone Number: 98401754

Address: Phone:98401754
Address:3 COLEMAN STREET, #03-24, PENINSULA SHOPPING COMPLEX