Privacy Policy

This Privacy Policy explains how linkmallpte collects, uses, stores, and protects customer information when you visit our website or place an order.

Who We Are

This website is operated by Inner Mongolia Fanteng Trading Co., Ltd under the store name gracelunaonline.

Company: Inner Mongolia Fanteng Trading Co., Ltd

Mail: lvtaocanyin@outlook.com

Address: No. 1012, Marble Factory Bungalow, Zonghebing Road Community, Hailar Zhusuo West Road Sub-district, Huimin District, Hohhot City, Inner Mongolia Autonomous Region

Information We Collect

We may collect the following information when you browse our website, create an account, contact us, or place an order:

Name
Email address
Phone number
Billing and shipping address
Order details
Payment confirmation information
Customer service messages
IP address, browser type, and device information
Website usage data and cookies

How We Use Your Information

We use customer information to:

Process and fulfill orders
Confirm payment and prevent fraud
Ship products and provide tracking updates
Respond to customer service requests
Process returns, refunds, and exchanges
Improve our website and shopping experience
Comply with legal, tax, accounting, and security obligations
Send marketing emails if you choose to subscribe

Payment Information

Payments are processed by secure third-party payment processors. We do not store your full credit card number or complete payment details on our website.

Cookies

Our website may use cookies and similar technologies to remember your cart, improve website functionality, analyze traffic, support checkout, and improve marketing performance.

You can disable cookies in your browser settings, but some website features may not work properly.

Sharing Your Information

We may share necessary information with trusted service providers, including payment processors, shipping carriers, order fulfillment partners, hosting providers, analytics providers, fraud prevention tools, and legal authorities when required.

We do not sell your personal information.

Data Security

We use reasonable security measures to protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the right to request access, correction, deletion, or limitation of your personal information.

To make a privacy request, contact us at lvtaocanyin@outlook.com.

Contact Us